If you have any questions about your order you can email us directly at We are available Monday through Friday between 9am-5pm GMT.

Alternatively, you can send a message by completing the form below.

    Contact us by post

    If you would like to contact Ginger Salt Gifts by post, please use the below contact address:

    Ginger Salt Gifts
    24 Marriott’s Walk
    OX28 6GX
    United Kingdom

    Returns and cancellations

    As each mug is handmade and printed to order, returns or cancellations are NOT accepted.

    However, in the unlikely event there is a manufacturing fault with your mug or it arrives damaged in any way, please email with your order number and a picture of the issue within 7 days and you will receive a replacement free of charge.

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