Shipping & Returns

For everything you need to know about shipping and returns please refer to the information below.

Processing time

All the items listed on Ginger Salt Gifts are handmade and printed to order, because of this it can take 1-2 business days to dispatch your order. If you need your order delivered by a specific date, please email hello@gingersaltgifts.com before making a purchase to confirm whether this is possible.

Shipping to the United Kingdom

For all orders to United Kingdom, please see shipping times and costs below:

ServiceEstimated delivery timeCost
Standard delivery2-4 business daysFREE
Next day delivery1 business days£5.00

International Shipping

For all international orders please see shipping times and costs below:

DestinationEstimated delivery timeCost
Europe5-7 business days£15.00
United States7-10 business days£15.00
Canada10-15 business days£15.00
Australia 10-15 business days£15.00
New Zealand10-15 business days£15.00

Sending a Mug as a Gift

No invoice or paperwork is included the package, so if you’re purchasing a mug as a gift you can send it directly to friends or family with confidence. You also have the option to include a handwritten gift message on the product page so your recipient knows who it is from.

Tracking

All mugs are shipped with tracking as standard. Once you’re order has shipped you will receive an email with your tracking information.

Greeting cards are sent by standard mail. This does not include tracking. You can upgrade to a tracked service at checkout for an additional charge.

Returns & Cancellations

As everything in the shop is handmade and printed to order, returns or cancellations are NOT accepted.

However, in the unlikely event there is a manufacturing fault with your item or it arrives damaged in any way, please email hello@gingersaltgifts.com with your order number and a picture of the issue within 7 days and you will receive a replacement free of charge.

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